Product Catalog: AltiGen: Call Center Software Products Advanced Routing/Call Distribution (Altigen) Route your customer calls automatically by caller id , account number and more to the right employee every time. AltiAgent (Altigen) Our agent software will help your team professionally answer calls with real time statistics and advanced caller info. Supervisors have complete control with live views & monitoring of agent status, call queues and performance statistics. AltiSupervisor (Altigen) AltiSupervisor Interface for Workgroup Supervisors Call Monitoring (Altigen) When enabled, our supervisor software can allow managers to selectively monitor live calls even when out of the office. Software Development Kit (SDK) (Altigen) Custom integration with AltiGen's phone system is possible using our Software Development Kit.